Comments on: Noise Canceling Headphones Review: Plane Quiet Platinum

By: GP49

GP49 — Fri, 14 Aug 2009 07:57:25 +0000

The earlier Plane Quiet Solitude headphones did have a weak connection between the earcup and the rest of the phone. Mine broke after two years of frequent travel. But I was able to fix them myself with a couple of 6-32 screws from my junk box (from the hardware store they cost a few cents...literally) which saved a really good-performing set of phones for many more trips. They are still going strong and their sound quality AND noise cancelling is as good as the famous brand that rhymes with HOSE. Maybe a smidgen better.

By: Lou

Lou — Sun, 07 Jun 2009 20:24:32 +0000

I have experience that the small piece that connects the ear part to the head band is very pooly made and has broken - i have tried to repair but i cannot - expensive purchase of junk !

By: Chris Campos

Chris Campos — Sat, 06 Jun 2009 09:38:40 +0000

Thanks for sharing so useful information about Noise Canceling Headphones. I am planning a tour to Alaska for wildlife exploration. I will be buying these headphones before going for this tour so that I could enjoy while traveling with the clear great sound of Plane Quiet Platinum Noise Canceling Headphones. I usually go on various tours and face a lot of problems due to my old headphones. I hope these will work well. I am also looking for someone to accompany me in this tour, if anyone interested lemme know. I had found an interesting tour, have a glimpse at it: http://www.ekoventure.com/trips/united_states-alaska-anchorage-cultural_tours-hiking-wildlife_tours-mushing-train_tours-photography-helicopter_tours-whitewater_rafting-cultural-exploration-soft_adventure-active_sport-alaskan-tour-guides-14298 How do you find it???

By: Cary Wagner

Cary Wagner — Tue, 28 Apr 2009 16:47:15 +0000

I have to concur with Wayne. I sent my headphones in for repair in early February. I heard nothing for 2 months and decided to contact them. Today, I heard from them and was told exactly the same thing. Product is no longer manfactured and we have no parts. I am being offered a $50 discount towards the purchase, but I am questioning the purchase from these people again. What happens if there is a problem with these headphones? I will most likely pass, as one of the best features of the Solitude is missing; the detachable cable.

I would also agree that customer service, my warranty, and lack of responses from this company are sub par.

By: Wayne Herbert

Wayne Herbert — Sun, 11 Jan 2009 12:48:55 +0000

I would not purchase anything from the vendors of Plane Quiet. I bought their $200 Solitude headphones. They broke at the connection between the headband and headphone. A web search revealed this to be a common problem. Irritatingly enough, the "limited life time warranty" excluded this chief source of failure for these headphones. I was stuck with a piece of junk after two years even though I treated these phones with kid gloves.

My request for warranty service was met with a $20 discount for the new headphones since the old Solitude ones are not being manufactured due to patent infringement problems. In short, they just blew me off.

I ended up buying Audio Technica ATH-ANC7 noise cancelling headphones for $98 and they are far superior to the $200 Solitude phones I bought. Much better noise cancellation, better sound reproduction, and more comfortable fit. And, the swivels that connect the headphones to the headband are very robust.

So, maybe these headphones are OK... but I can guarantee you that the company does not stand behind their products, and there is a great, inexpensive alternative out there (the Audio Technica - I've now owned 4 different brands and these are the best). I can't see a reason for buying these headphones given such a great alternative, and the very poor service, warranty, and attitude of the Out of the Box folks, the manufacturers of these headphones.